Frequently Asked Hire Questions

Do you require a minimum spend on an order?

We don’t. Not all events are created equal, you may need one piece of hire equipment or ten for your function. We’ve got you covered either way.

How long is the hire period?

Our standard hire period is for 24 hours or part thereof. So as long as your desired hire equipment is available for use, we will happily deliver on the day and pick up the day after.

Can I hire equipment for longer than the standard 1-day hire period?

Absolutely! While additional costs may apply, let us know what you need and we’re more than happy to arrange a free quote for you.

How far in advance do I need to book equipment?

We understand that planning a function can be unpredictable at the worst of times, and therefore, don’t require a set time frame that you need to book by. You can book months in advance, days or even hours ahead of time for hire equipment. It’s up to you – we’re flexible! With this said, for most items, our ideal booking would be about 2-4 weeks in advance. Leaving your booking until late risks the chance that we won’t be able to supply you the equipment. Help us help you and make sure that this doesn’t happen! 

If I hire something and I don’t use it, do I get a refund?

Unfortunately, there is no refund on any equipment hired and returned unused. If you have questions on specific hire equipment for your event, we always encourage you to contact us and ask for our expertise so that every piece of equipment for your event has its purpose!

What happens if there is any damage to the equipment while hired?

We get it – when you put together a function with a large group of people, accidents can happen unexpectedly and our equipment might be caught in the crossfire. With this said, as the hirer the equipment is your responsibility for the period of your function, breakages, losses and stolen equipment are also your responsibility. A full replacement cost is payable on return of the equipment. Prices for replacements are different for all items (See Terms and Conditions).

Do you have a delivery service?

Yes, we deliver all around the Perth region. Contact us for a delivery quote.

What payment methods do you accept?

We accept cash and bank transfer.